About PulseAI Solutions
Building AI That Actually Works
Headquartered in Manchester, UK — serving ambitious organisations across every major industry globally.
400+
Clients Served
97%
Satisfaction Rate
35+
Team Members
7+
Years of Innovation
2019
Founded
What We Believe
We measure our success entirely by the success of our clients. Every decision is guided by what delivers the greatest value.
We invest 20% of revenue back into R&D every year, pushing the boundaries of what AI can achieve.
We do not sell products — we build partnerships. Long-term client relationships built on trust and shared success.
Every AI system we build is tested for bias, designed for explainability, and governed for accountability.
Our Journey
Dr. Rachel Osei and James Thornton-Webb founded PulseAI Solutions at the Digital Hub, Manchester. First client signed within 60 days.
Our flagship AI Virtual Assistant platform launches. First 20 clients onboarded across retail and financial services.
PulseAI Analytics launches, adding forecasting and business intelligence AI. Team grows to 15 people.
Dedicated sector teams established. NHS framework agreement signed. ISO 27001 certification achieved.
First annual AI Futures Summit attracts 300 delegates. Computer Vision solution launches. Team reaches 25.
First international clients in Ireland and UAE. Revenue Intelligence and Knowledge Management solutions launched.
PulseAI wins Best AI Company of the Year at the Northern Tech Awards. 400+ clients across 12 industries.
Serving 400+ clients globally. 35+ team members. New Innovation Lab opened at Manchester Digital Hub.
The People Behind It
Dr. Rachel Osei
Chief Executive Officer
Rachel co-founded PulseAI in 2019 following a decade in AI research at the University of Manchester. She holds a DPhil in Computer Science from Oxford and an MBA from London Business School.
James Thornton-Webb
Chief Technology Officer
James leads PulseAI's engineering and product teams. Before co-founding PulseAI, he built AI systems at two FTSE 100 companies. He holds a first-class degree in Computer Science from Manchester Metropolitan University.
Dr. Priya Kapoor
Head of AI Research
Priya leads PulseAI's research function, ensuring our solutions incorporate the latest advances in machine learning, NLP, and computer vision. She has published 18 peer-reviewed papers in top AI journals.
Marcus Elliot
Head of Client Success
Marcus ensures every client achieves the outcomes they came to PulseAI for. He brings 15 years of technology consulting experience from PwC and Accenture.
Sophie Nakamura
Head of Product
Sophie leads product strategy and UX design. She has a background in human-computer interaction research and previously led product at two successful AI startups before joining PulseAI.
David Okafor
Head of Commercial
David leads PulseAI's sales and partnerships, bringing 12 years of enterprise technology sales experience across SaaS, analytics, and AI.
Sarah Mitchell
Senior AI Engineer
Sarah specialises in natural language processing and large language model fine-tuning. She joined PulseAI from DeepMind where she worked on conversational AI research.
Tom Okonkwo
Head of Data Science
Tom leads our data science practice, overseeing model development across all client engagements. He holds a PhD in Statistics from Imperial College London.
Hannah Clarke
Head of Marketing
Hannah leads PulseAI's marketing and brand strategy. She brings 10 years of experience in B2B technology marketing, previously at Salesforce and HubSpot.
Amir Hassan
Head of Partnerships
Amir manages PulseAI's ecosystem of technology partners and resellers, including relationships with Microsoft, Salesforce, and AWS.
Where We Are
PulseAI Solutions
Digital Hub, Manchester M1 2EP, United Kingdom
Join hundreds of forward-thinking organisations already growing faster with PulseAI. Book your free, personalised demo today.